This could be the most important article you’ve read in a long time. I’ll teach you what computer experts don’t want you to know. Yes, it is actually the opposite, maybe they WOULD like you to know all of this because it would make their lives easier to make technical support.Basically, this video will teach you the art of how to fix any computer problem even if you don’t know-how, and even if you’re not a computer person. And I urge you to stay close because the things I will teach you will be incredibly useful for the rest of your life and you will become computer expert.
The first and most important thing is to understand computer experts and technical support, people who love each other, who are witches, and who know everything. We just search Google for anything we don’t know how to fix, which is VERY reliable. However, I would say that what makes a person a good computer problem solver is actually knowing what to look for.
For a “computer expert”, this type of skill is probably the most accurate. And yes I can imagine Google searching for talent, and we’ll get into why, and you’ll see that there’s more to it. They may not even be able to explain their solutions. But I will, that’s what this article means. I will do my best to put it all in step by step.
So it enters the flesh and bones. Whenever you have a computer problem, a software problem, your device works awkwardly, whatever it is with electricity, the first thing you should always try, no matter what computer or tech problem you have, simply turn off the item and turn it on again. This will fix the problem 90% of the time. It doesn’t matter what the device is, whether it is a TV, computer or phone. And if necessary, you can try to turn it off and remove the item again. Even at the software level, the same principle applies where you can try to shut down and restart the system, and if that doesn’t work, you can try restarting the entire computer.
Okay so if you have already tried to close it and do it again, the next step in our process is to start focusing. If you encounter a problem, whether it’s a message of error or just a weird distraction, chances are you’re not the first to encounter it. But again, be careful because this is more of an art than science, and what you should be looking for will actually depend on the nature of the problem.
The first type of problem is an error message. And while it can sometimes seem scary if you don’t know what it means, believe it or not, getting the wrong message sometimes is the Best-case, because it can often lead directly to a solution. If there is an error message that exists only in one specific problem, you can find out exactly what it is and someone can solve it.
So here’s how to build a good Google search to find a solution to an error message of some kind. Look at the actual text of the error message, then look at what it looks like as an error code and recognize it. It may not always be so, but basically, the error code when you think you’re going to go see what it means. It’s not like you have to know what every single error code means, no one does. Sometimes when there is no real error code, the entire error message itself may explain the problem.
It doesn’t matter if you don’t know what the error means, just copy it and download it. Now if you feel lucky, the first thing to try is to do a software name search with an error code, if any, or just a text report error. Sometimes, you will be lucky enough to quickly see the results that describe your issue directly and other possible solutions.
Most of the time, an error message may not be very clear or it may be a normal error message that may exist for any reason. If so, there is a third thing you will need to add to your search, which I would better describe as the “environment” error. For example, were you trying to do something especially when something went wrong? such as when you click a particular button on the software? Add that search, such as “if you click the X” or “if you change the Z” or whatever. So every search query will be a software name, an error text, and ‘when you do this.
Also, can you see that an error occurred when something else happened? You can add a phrase such as, “when Y-factor is enabled” or “during Z-loading”. You’re actually just trying a bunch of things and when you see the results start to get closer to what you want and start making little sense, keep doing a search to get closer and closer until you start seeing things to talk about your problem directly, and possible solutions.
To put these together, let us consider a few examples. First of all, suppose you want to export a document from Microsoft’s voice as a PDF file, but it fails when you try to do so. You can try searching for something like “MS word error exporting PDF”, and try one where you paste a text for an error message. No matter what the error message is.
For example, suppose you are using a built-in program, Program Z, and you try to remove an item from the program, but it will not do so and Red X appears at the bottom of the program. Obviously, something is wrong, but it’s not really an error message, it’s just an X that pops up. But you can still google something like, “Program Z Red X when you delete an item”.
Now it is clear that these examples will not cover every possible situation, so you will need to try a little harder and make a mistake to get the best results. But I have some common advice. Try to focus on keywords, not writing the whole question as if you were talking to someone. It may take several attempts to re-create the problem, or to use the same words. In the past For example, instead of using “export pdf”, try “save pdf”, or maybe “convert to pdf” would be appropriate depending on what you do.
Also, keep track of results and pages you encounter that seem less useful or more understandable, even if they do not solve the problem directly. You can simply drag the URL to your desktop if you need to get back to it. I do this every time I search for a bunch of stuff and open up a million tabs, and find a page like “OK this is not what I want, but I definitely want to get back to this, it might help. ”
Also, you should use the search results itself as a kind of answer on how to improve your Search query. For example, if you get full results everywhere talking about all sorts of unrelated issues, you should specify by adding more keywords or changing them. If the results refer to issues related to non-existent content but not exactly what your problem is, try looking for clues or related keywords that you can use to improve your search. There have been many times where I have found a page that did not have a solution to my problem, but provided the name of the problem that I did not know it had, which I could use to search the sites directly to address that issue.
Let me try to simplify this step into its empty foundations. For your google search, try entering the following keywords: System name or device problem. Next, an unexpected character, such as “mistake”, or “cold”, “all fonts turn into papyrus”, or whatever, just try to describe it using a few key words. Third, any action that appears to cause a problem: As in saving, when setting a setting, with the click of a button, etc.
As a side note, I see many people frustrated when they see an error message that they do not understand. Here’s an important tip, even if you don’t know what the error means, just pretend you’re doing it and search it anyway. Don’t think that just because you do not know what is causing the problem is that you cannot fix it. There have been too many times I fixed the problem and finally said, “Well I don’t know why that worked but it worked”.
And these tips do not apply to software errors only, the same principles apply to any device. For example, if the sound of your TV stops working in a mysterious way (which happened to me once), search for “Brand X TV and sound”, and, try a different search that is more specific and model number. In this case, it is worthwhile to try both, with and without a particular model number, because from time to time many models from the same genre have similar problems. And sometimes a solution that works for one device model can work on any other.
You can also try to be more specific given the status, preference when using the sound bar or the surrounding sound system, including, such as “Brand X Model Z no external speakers” or “sound bar”, and a variety of similar ideas.
Well now that you are an expert on Google-fu, the third and final part of this video is the art of problem solving, which is another valuable skill.
Sometimes a computer or tech problem will be easy, sometimes it won’t. You can do a search and find a few solutions to try. Sometimes, you just have to do it cruelly and see for yourself but there is still a process you have to follow and make it easier.
With the most difficult, vague and frustrating computer problems, my approach is my approach. Start with zero thinking, then continue to step back (by analogy) until you can see where the problem starts and stops, and then reduce it again. But what do I mean by that? Let me explain.
Suppose for example my web browser seems very low on my laptop on Wi-Fi, like pages uploaded in that case, and obviously there is a problem, but no error messages, it could be anything. First I would take a step back and try to find out if this problem is shared only with the browser, computer, entire network, or whatever. So I’m trying a different web browser and the problem still exists, so it happens at least on every computer. But also we can’t assume it’s just that computer, so take another step back and see if some of my computers have the same problem. If I try my other laptop and phone, they also have the same problem, but when I try my desktop it works perfectly fine.
Now we go somewhere, so I want to think about what all the problematic devices are like, and how are they different from working ones? Yes, my desktop is wireless internet, but some of the things I’ve tried are all on Wi-Fi. So that really reduces it to a router or the Wi-Fi signal itself is a problem. So I can start trying to restart the router and if that fixes it, fine. If not, I think I haven’t changed any of the latest router settings or anything that could change its performance, now I’m still reducing the ‘breadth’ of the problem on the Wi-Fi connection itself. I mean there is always a chance that the router is broken, but I’m looking at a very possible situation here.
This time, if I think I’ve cut as much as possible, I can just try anything you can think of. Maybe it’s a bad signal, so try moving devices closer. Maybe be distracted, chat on a different wifi channel, wait until a different time of day maybe when most neighbors are not using it, or try using a 5GHz band instead of 2.4 GHz if your device supports it.
Obviously, with vague problems like this example, the final step of “trying whatever you can think of” depends heavily on your device knowledge. BUT don’t worry if you can’t find it. Even if you have a complete disability and need the help of a professional or someone who knows a little more, you will have collected a ton of useful information to save time. Chances are, the technician will try a lot of things himself, so if you can show them how to reduce it.
Now that was an example for portable devices, but this “go back” process to reduce it can also be used at software level. For example, if the system is misbehaving, try opening a different document and seeing that it continues to perform. Maybe there is a setting used in that document that is causing the problem. In fact, if you can, you want to find the ‘boundary’ of the problem – its edge, whatever causes the problem to stop, that will identify the real cause. That’s why many times when you get help with tech support, they can ask you to try a lot of different things. Do not be discouraged if all their suggestions do not seem to work, for they may very well reduce the possible causes.
So by knowing these skills, I hope you will be better equipped to deal with technical issues that you would not even try before. In summary, remember the three main steps. First, turn it off and turn it on again, seriously. Second, google search and explain the problem using the methods I described. Thirdly if it works, make an error correction by mistake to minimize where the problem is. Keep in mind that, in some cases, you may need to do step 3 to minimize the problem until you start looking for it, so play with your ear a little bit.
But remember, you do not have to solve all your problems yourself, and do not worry if you later try this and not find a solution because you may just have a serious problem and even the most experienced tech couldn’t solve it. Always at least TRY, because little by little you will build knowledge and be able to solve more and more problems as you go from experience. We hope this article will change the game for some of you and you will become a Computer Expert in 10 Minutes! in 2021.